How do I cancel my pending withdrawal?

Modified on Thu, 16 Feb 2023 at 10:56 AM

If you want to cancel a pending withdrawal request, you will have to contact Customer Support.

Currently, you cannot cancel your pending withdrawal from Stryda yourself.

Make sure to contact Customer Support as soon as possible since our Payments and Compliance team is working on processing your withdrawal request as soon as they are able.

If a withdrawal has been approved and sent from our end, we can no longer cancel the withdrawal and will not be able to return the money to your wallet.

Please always make sure to use correct payment details before requesting a withdrawal, and contact customer support as soon as possible if you suspect there might be an error with your withdrawal request.